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Using the advanced theme editor to customize invoice PDFs

When you export an invoice to PDF, Intervals will apply the colors, fonts, and formatting from your current theme. While that works for most scenarios, there are times when you may want to customize the look of an invoice when saving it as a PDF. For example, some of our darker themes will produce a […]

Do I have to go to Help.Myintervals.com to search help articles?

You do not have to leave your Intervals account to search the help documentation. From within your account you can search the help articles directly. You can also contact our support team directly form within your account. Click on the help icon to launch the contextual help menu. The help articles that are suggested will […]

Task List Shortcuts

The task list is the default view when clicking on the Tasks tab. This page can be filtered in any number of ways to narrow down the listing. However, this page also includes a few shortcuts that can be used to update and review tasks without having to click through to each task first. The […]

Reset the cache on your account

If you are using your Intervals account and the experience is less than optimal, it is a good idea to reset the cache on your account to rule out any cache related issues. We use various caching mechanisms and on occasion the cache has to be force cleared. Here are instructions to put your account […]

I accidentally deleted a project or task. Can I undelete it?

When deleting a project there is a confirmation step that shows what is about to be deleted. This confirmation step is in place to help pause and make sure that the deletion is intentional, but accidental deletions still happen. If you happen to delete a project (or task, or time) only to realize that it […]

How do I get a demo? Some one-on-one help would be great.

If you have questions about the best way to use Intervals for your business and need some hands on help no problem. We use GoToMeeting so that we can share screens and walk through any questions. To get a demo scheduled, please complete this demo request form. Since Intervals is used by a lot of […]

Saving and scheduling reports for automated delivery

Video Introduction to Saving and Scheduling Reports This video introduces how to save a report and schedule it for automated delivery. Saving a report allows you to run the report again in the future with a single click, and scheduling the report allows you to deliver a PDF or CSV version of the report to […]

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